Lloyds Banking Group PLC
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It's the worst insurance company I ever had to deal…
It's the worst Insurance company I ever had to deal with as I've home insurance with them and when I tried to claim a damage due to heavy rain, not only refused to pay, the service I received from them was unbelievable, very un-professional, disgrace to the company. This was the response from the company; "Please see attachment for a claim update Due to no email encryption please do not respond to this email address directly. If you wish to send an email, use the address provided to you by a claims handler Lloyds Banking Group plc. Registered Office: The Mound, Edinburgh EH1 1YZ. Registered in Scotland no. SC95000. Telephone: 0131 225 4555". I have been trying to get a feedback since the survey (11/10/20) had been carried out as nothing has been received from Halifax until now and as above there was no email address to get in touch with only phone number which the minimum waiting time is 20mins. My strong advise to all that are looking for a reasonable home insurance company, do not ever go to Halifax.