Apex Car Rentals Australia
View company profile →
TERRIBLE/DISGUSTING
Absolutely terrible. Booked a car 2 months in advance to holiday. Finally arrived at the destination and got picked up by apex mini bus. The instructions don’t make sense, (wrong instructions) had to call them. Got picked up, went into the store to pick up the rental car. The lady who served me, was rude, stunk, and looked like she didn’t even care. Asked about the booking, asked for my license. Noticed I was on my green p plates. She instantly said no, tried to find a paperwork that stated that they don’t give cars to p plates. She couldn’t find the paper or evidence after going crazy looking for it. No need to be rude, could have helped us find something else. Left us in hot heat, humid. No need to be rude, especially when they are located next to a homeless centre. Do better. DONT PUT FALSE ADVERTISING UP!!! Also didn’t get my deposit back either.