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Brian Matthews

Brian Matthews

Member since Invalid Date
1
Review
4.0
4 out of 5 stars
Average rating

Reviews by Brian Matthews

Riviera Travel logo

Riviera Travel

View company profile →

4 out of 5 stars
Jun 27, 2025

One or two issues

I tried to book online. This went well until I tried to pay the deposit. The web site payment app did not like Gpay on my PC and hung the PC. I phoned. As luck would have it there was a long wait for the call to be picked up. The agent was very helpful, and the wanted river cruise was selected and booked fairly quickly. When I received the emailed confirmation I went to the web page concerned and was disappointed that the details of passports and travel insurance and emergency contact had not been transferred automatically from a recent (different) booking. If all the information has to be input for each booking this will be an unnecessary chore.