Goldcar Rental
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Downgraded car and minor easily fixable issues
I was told that neither of the cars in the class that I had reserved (Nissan Juke or Renault Captur) were available, instead I was given a Fiat 500L which was both very low on power and very high on fuel consumption. The car had overinflated tyres on 3 of the wheels up to 3.5 atm, which is dangerously high, while the rear right wheel was down to just 1.2 atm which is dangerously low. The windshield wiper fluid was also just water, with 0 detergent and the wipers were very worn out. Finally I don't understand why you had the automated key collection feature, when I still had to go to a desk to get my ID and driver's license verified, along with my credit card, despite that I had paid for everything upfront and had completed my online ID verification.