Celebrity Cruises
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Very bad experience with Celebrity Infinity due to excessive tip billing without asking for our consent.
I was on a cruise in Greece From Athens to Thessaloniki and back. 7 days. I have been on a Caribbean cruise from Fort Lauderdale, USA. The difference is very big. I ordered a double room with a balcony. I received a junior sweet at no extra charge in the Caribbean. On Celebrity cruise I ordered a double room with window and got a $400 upgrade offer for a balcony room. On Caribbean cruse I was not required to tip and I rewarded those who did a good job personally, on Celebrity I got a bill for $350 for automatic tipping for staff $18/day/person $36/day (this is absolutely unacceptable) and what I drank in the restaurant was billed twice compared to what I ordered. Very bad experience, do not recommend. About tips (gratuities) I come from Denmark and here tips are not acceptable and against the law, no one explained clearly about gratuities what they mean and when we paid for the cruise we didn't expect the cost to increase so much. If I had been informed about the full cost, I probably would have chosen another company.