Edward Ross

Sep 16, 2023

Amazing software

Amazing software. Tried other brands and they did not work for corrupted NTFS file table. Needed help a couple times, and their customer support chat service was truly outstanding. Advice to users: the process is very slow, so depending on your device, 'group policy' settings, etc. you probably need to turn off certain power saver functions, change power plan, turn off automated windows or other updates, and you might need to use a 'jiggler' to simulate mouse motion to prevent computer from going to sleep. A 2TB hard drive can take over 2 days to analyze in 'deep' mode. If interrupted, the software has to start all over again as there isn't a way to pick up where it left off.