Beniconnect Travel Agency
View company profile →
A lot longer to get to Benidorm that I expected!!
I normally use a private taxi transfer but the hotel I booked at offered a free return transfer so thought I would give it a try. On arrival I found the desk easily enough was met by a cheerful English representative and was shown to my bus (which was an express, max 4 stops) however this is where it went down hill. We stood outside of the bus with no sign of the driver, 10 minutes later a non-english speaker driver approached us and checked out ticket before opening the door and letting us on. After a further 45 minutes the driver decided to get on board after waiting for other passengers and left for Benidorm. Even though this was an express not all stops were in Benidorm so it took around hour and a half before we were finally dropped outside of our hotel, so in total it took us 2.5 hours from first approaching the beniconnect desk to getting to the hotel (private taxi is normally 40 minutes, same time as the actual flight from the UK!) As a result we decided to book and pay for our own private transfer with Costa Blanca transfers to get back to the airport given the experience we had getting here. Definitely wont be using this service, again, whilst it may be fine if you are on a budget the length of time it takes was ridiculously long, it would have been helpful if the driver had at least spoken english and updated everyone on how long it would be until they left the airport. One top tip, always book the low cost (non-express) service as there were people on our bus who had done the same but were given an express journey. Dread to think how long the journey and wait would have been if this was the basic coach service.