TI
Ticketmaster UK
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Glitch on app in paying for tickets
Glitch on app in paying for tickets. Told me payment was blocked. So tried again. Ended up with two lots of tickets as both transactions had gone through after all. Refunded one lot of tickets but refused to refund service charge and handling fee - despite it being only half an hour since booking and entirely your fault. What service am I paying for exactly?!?! Not impressed. How you can sleep at night is beyond me.