Smiths TV
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Deceptive Practices and A Complete Lack of Communication
My experience with Smiths TV was incredibly disappointing and frustrating. I ordered an LG C4 42-inch OLED TV that was listed as in stock on their website. Shortly after, I received an email stating the TV was actually out of stock. They then offered me an LG C5 OLED at a significant discount, claiming it was an upgrade. I accepted the offer, but the TV never arrived. After multiple missed delivery dates and a complete lack of communication, I was informed that the C5 was also out of stock. This seems to be a recurring issue based on other reviews I've seen. The company appears to be misleading customers about stock availability to secure money, which is a deceptive and unethical practice. I have since reported them to Trading Standards. I cannot recommend Smiths TV to anyone. Potential customers should be cautious and research this company thoroughly before placing an order.