DLG LEGAL SERVICES LIMITED
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USELESS
Do not use. I wish to give zero but there is no option. After a year of sheer hell with DLG, I have decided to assign my own solicitor. I was referred by Churchill, due to a car accident which was not my fault. Third party admitted liability straight away. I was hit by an insured driver, driving recklessly, of whom rolled me over 360 degrees. The driver did not turn up to court and there is a warrant out for his arrest. This has caused injury and terrible anxiety when now driving. My injury has stopped me from doing what was normal.in my day to day life. DLG do not respond to emails, or if they do it is weeks, sometimes months later. My case handler tried to blame me for not notifying her that the third party had not emailed regarding one to one physiotherapy. I could go on and on but it would be reels and reels of information. My case handler has now come back with the most ridiculous offer, that it has physically made me feel ill. I am seeking a second opinion and then taking DLG to the Ombudsman. Seriously DO NOT USE!! There has been so many errors it is absolutely unbelievable. I honestly do not know how they are still operating . Update, I tried to respond to DLG Service, at their request through trustpilot within the 10 day deadline. For some reason, I can not and its only been 7 days. Ref DLGLS/734518/20/GB