Monarch Water
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Very good service.
Contacting Monarch and arranging for an engineer to come out was quick and easy on the phone. Richard texted the afternoon before the appointment to give an approximate time he would arrive which was most helpful. He arrived on time and quickly found the problem and explained what the choices and costs were and I decided that owing to the age of my machine a full replacement was most cost effective. He carefully and efficiently replaced the Water Softener, set it up and tested it explaining what he was doing and how best to maintain it. He also made sure the installation was registered with Monarch and took away the old machine for recycling. Thanks to Richard’s professionalism the whole process was much less stressful than I had feared.