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Don’t recommend and not going back
I am a solo traveller and travelled to many places to know what is good and what is not. In this hotel, too many bad touch points during my stay - tired and stressed from a long commute to London only to find there was no kettle in the room to make a simple cup of tea in my own room, when I went downstairs to the bar to ask for hot water they said “hotel wants to encourage social activity” which is not I want at the end of a long day yeah. Badly organized cleaning timinings. The room was too cold despite maximising the temeperature. Not forgetting staff that were super not keen to help me with my suitcases, 2 large suitcases, that myself (I am petite size) and the lady cab driver had to lift and manage ourselves when checking out. The staff in the hotel were strong men too, so I don’t see why they were so unkeen on helping. Very disappointing. Bad view of the marks and Spencer building despite being near the river. Not worth the almost $500 I paid per night staying in this tiny room hotel. Too expensive for too many bad touchpoints. Do not recommend. I suppose the only saving grace was the tv connects to your own device and the shampoo had a nice smell, other than that I won’t be going back.