Sugarwish
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Fool me Twice, Shame on Them
Company gifted us Sugarwish for the holidays two weeks before Christmas. It's my first time using it so I thought the business was a clever & cool idea-was excited to try it out & picked 2 different cookie flavors to have delivered. Got my confirmation email after placing the order, but no tracking information. Christmas comes & goes and still nothing so I reach out to support. After some 'please wait a few more days in case the tracking information is sent' nonsense they finally say 'we're sorry but one of the flavors you picked is on backorder, so we need you to pick another one & reprocess your whole order.' All right, it's the holidays so they're busy & probably in high demand, I'll give them another shot. So I pick two other flavors & reprocess like they ask... And again I get a confirmation but no tracking. It takes yet another email & almost a week of waiting before I get a tracking number for these two(2) cookies. The cookies have arrived today (January 11)! And they are... not the flavors I picked on either the first nor second order, and they're stale and taste pretty bad. They look & taste like they were purchased at the local grocer, repacked into individual plastics, and then shipped out in fancy Sugarwish boxes. Would not recommend to friends or enemies. Sorry, not sorry.