Enact Conveyancing
View company profile →
Absolutely useless
First complaint is that you send information to a 'portal' that you shut down and deny access to well before the completion date, so how am I supposed to complete forms that I have no knowledge of in a timely manner? Secondly, after this lack of communications left me very concerned about completing on time, I have phoned multiple times over the last week (often waiting on hold for 30 plus minutes) to confirm you have everything for completion today. Been told 3 times on separate days when I asked specifically, 'do you need anything else from me' that nothing was outstanding. Only to be sent a form to fill in yesterday that needed to be wet signed (my partner was at work) and then another one today (on completion day!) or we could not proceed. Despite everything being apparently 'in order' during the previous conversations. Now we are not able to complete until tomorrow, so I will have to pay extra interest to my old lender because of your incompetence