KALKI Fashion
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I really wanted to give 5 stars as I…
I really wanted to give 5 stars as I loved the style and quality of the products. I did not want to return nor did I want a full refund as I really liked the suits. I just wished that when I was asked for measurements, that I was asked the question “padding or no padding”. I do not wear Indian clothing often so I was not aware that suits came with pads. The pads were closer to my shoulders than my breast. All I asked was “Do you have a tailor in Canada I can use “? Or Can I get it altered, provide the receipt and can you give me some credit for a future purchase?” Instead the response received was I did not inform to remove the pads. How can inform of something which I have no knowledge of? Your team was aggressive in getting my business but the service fell short at the end. I suggest that when you ask for measurements, please ask the customer about padding especially for customers who are not familiar with Indian clothing. I really wanted to order another suit for $1300 cad but now I am very double minded to place another order. How can I be reassured that it will be proper?