inCruises
View company profile →
I am deeply disappointed with…
I am deeply disappointed with InCruises. I mistakenly selected the wrong cruise date (Nov 1 instead of Nov 2, 2025). I reached out to both InCruises and MSC Cruises (the cruise provider). MSC Cruises confirmed through both their U.S. and Canadian offices that they are willing to change my cruise date — but the change must go through InCruises. Despite this, InCruises refused to help, ignored my emails, and did not contact MSC as requested. I am the paying customer, I am willing to pay for the change — yet InCruises is standing in the way of a solution.