Thornley Groves Estate Agents
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Totally ineffective managing agent
Personally, I would never choose to use this agent - I am a guarantor for my daughter and they are only interested in making sure you pay your rent so they can be paid. When the landlord breaches the contract - they do nothing other than send emails. Landlords have legal responsibilities - but they do nothing to ensure they comply! Make sure YOU check the property before you move in - as they don't. In our case, they have been totally ineffective at resolving issues as after 5 months of the tenancy commencing/moving in - still no kitchen lights, a shower that does not work, items left by previous tenants, mould!! and water leaking through the roof when it rains (and much more) - and this is in an expensive central Manchester apartment! Finally - they use Goodlord referencing - avoid this if you can as they also have a legal expenses policy as part of this.