BE
Berkfield Home
View company profile →
Great customer service, resolving things quickly and fairly
I bought 3 wooden bedroom furniture items from Debenhams (Supplier Berkfield Home). On assembly we found various problems with the first product, and were not satisfied with the quality, so wanted to return all three items. I contacted Berkfield Home to request a full refund. We dealt with Holly who responded very promptly (on all communications) and actioned this straight away, which I really appreciated. Throughout my interactions with Holly/Berkfield, they have responded promptly, politely, and sought to provide a solution. I would certainly consider buying from them again, due to the excellent customer service I have received.