BJS Home Delivery
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Delivery failed, wrongly said customer not home
Driver called to confirm delivery address and said would arrive within the hour. An hour later I receive email that delivery is complete and receipt says failed, customer not home. But I was home and waiting! I have a small flat and buzzer, but it didn’t ring. I don’t know what happened or where my item is. Tried calling driver back but no answer. No obvious option reschedule or resolve. Outcome pending…