Customer

Customer

Member since Invalid Date
1
Review
1.0
1 out of 5 stars
Average rating

Reviews by Customer

TH

Thornley Groves Estate Agents

View company profile →

1 out of 5 stars

If I could give minus stars I would

If I could give minus stars I would. I let my property with Altrincham branch for many years whilst having to work away. They have taken a lot of money off me for doing so. Unbeknown to me they went against my wishes and let the last tenants have animals and also they had several children. This is a small flat. I came back to so many issues, basically the place was trashed and Thornley Groves would not take any responsibility and because the Lettings person had disappeared there was no accountability. They even damaged the outside walls! And the smell will never leave me. I’m a lot out of pocket and that property will never be the same.Thank goodness for Gascoigne Halman. Wished I’d used them all those years ago, what a difference! Please don’t make my mistake and let your property with Thornley Groves Altrincham. UPDATE: THEY IMMEDIATELY REPLIED TO MY REVIEW TO SAY EMAIL THEM AT COMPLAINTS,LIKE THEY DIDN'T KNOW ME AND THAT I HAD COMPLAINED TILL I WAS BLUE IN THE FACE! SERIOUSLY BAD COMPANY (ALTRINCHAM) AVOID!