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customer

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1 out of 5 stars
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TH

The Car Buying Group

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1 out of 5 stars

So here's what the website promises

So here's what the website promises. You put in your car details, get the valuation, click to proceed and a member of the team will contact you to arrange an onsite inspection at your home. If the vehicle is as described you will get the valuation transferred to your bank (usually within 15 minutes) and the team will take the car. Don't worry our teams have no targets to reduce the value offered. Sounds nice and simple and fuss free right? Almost too good to be true? Well yes that's because it is too good to be true. The reality is that once you click the proceed button someone eventually will contact you by phone. Not to arrange inspection and pickup but to ask you for photos and to tell them in your own words anything yes absolutely anything (however miniscule) that could possibly make an eleven year old car less than showroom condition. Why? Well so they can chip you clearly and reduce said valuation by 50% which they are not targeted to do allegedly and without seeing photos or promised inspection. I read the existing reviews here and while there are some truly terrible reviews (this one is about to be added to them) there were in fact a lot of 5 star reviews. So I like many other gullible potential customers of the service thought that surely they cannot be that bad. After all they guarantee not to try and chip your valuation if the car is as described at inspection (which doesn't happen). I then remembered just how cheaply fake reviews can be bought, silly me. I am not saying they are rogues and thieves however my opinion is definitely swaying in that direction. Save yourself the heartache. Do not ask them for a valuation. Definitely do not ask them to proceed after you get the back of a cigarette packet valuation they have no intention of honouring. Do not pass go and do not collect the aggravation this mob are peddling. I am not saying avoid them, I am saying delete, remove and block them from your potential list of buyers. then destroy the list just to be sure. Shame has found it's new home.