Review summary

The Car Buying Group receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

See what reviewers are saying

Refused to by a previously registered diplomatic vehicle

Refused to by my car because it was previously registered a diplomatic vehicle. Gave no reason or explanation. Useless company, vasting my time. They mention resale restrictions and company policy making it inpossible to buy formerly registered diplomatic vehicles. This BS, there are no restrictions on selling that kind of vehicles. If it is their policy, they should inform about it in advance, not waste the customers time.

C
A simple and convenient way to sell your vehicle.

This was an experlent way to sell my car quickly and easily. Connor Mountain was particularly helpful in this process after I had filled in the online questionnaire. Everything went smoothly and the payment was promptly maid before the vehicle was driven away. Many thanks to the whole team

d
Excellent service from Craig and the…

Excellent service from Craig and the team the collection driver was well mannered and courteous all in all a first class experience and can recommend to anyone selling their car

AS
It was really easy to do

It was really easy to do, smooth transaction. very nice people. Answered any questions and paid instantly. Would highly recommend these. My car didn’t get picked up so I took it in and they arranged transport for me home, really thoughtful.

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All reviews

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Showing 1 - 10 of 996 reviews
DK
5 out of 5 stars

Great service from the car buying…

Great service from the car buying group, solid price offered, collected, agreed price paid out will 100% use in future.

Date of experience: July 11, 2025

MW
5 out of 5 stars

Brilliant service

I wanted to write this review to express my appreciation for the brilliant service I received from Adam. This was my first time selling a car so the entire process was new to me. However, Adam explained everything thoroughly and clearly right from the initial phone call, which was great. Not to mention, the initial phone call was made on Saturday and by today (Wednesday) the car was collected so it was an extremely quick turnaround. I would highly recommend The Car Buying Group.

Date of experience: July 9, 2025

PV
1 out of 5 stars

They offered me a joke price :)))

They offered me a joke price :)))

Date of experience: July 9, 2025

HB
5 out of 5 stars

Speedy & Easy

Really easy process. Everyone I dealt with was friendly. Made everything very straight forward. I sent pictures across prior to collection, detailed all the marks/scratches on my car and then got paid the exact same as offered to me. Tara was extremely helpful and friendly and made the process seamless. Got paid there & then before my car was taken. Would use again in the future.

Date of experience: July 9, 2025

TB
5 out of 5 stars

Really quick efficient service on phone.

Really quick efficient service on phone from Megan Sykes when setting up the process, as well as fast efficient car pick up process. Was disappointed when was haggled on the phone for 200£ off for some non existent issue but they ended up paying full price so can’t complain. Overall good experience.

Date of experience: July 8, 2025

SJ
5 out of 5 stars

What a fantastic service

What a fantastic service. I cannot recommend this company highly enough. I uploaded some pictures on Friday they made me an offer and have been to collect the car today. No bartering or trying to reduce the price. Money was in my bank within 20 minutes. Adam Crowther was my point of contact and the gentleman who came to collect it was called Naim. Thankyou both agaib

Date of experience: July 7, 2025

LW
5 out of 5 stars

Excellent company, brilliant experience

Absolutely no problem using this company,...very friendly and polite customer service from start to finish, including the collection driver. Money put into my bank account instantly before the car left. I would definitely recommend The Car

Date of experience: July 7, 2025

dp
1 out of 5 stars

cannot get prices

tried 5 times differant times and days and thay cannot give me a price

Date of experience: July 6, 2025

JA
5 out of 5 stars

Filled out info online Jamie called…car

Filled out info online Jamie called back, immediately very helpful and showed genuine interest. All went smoothly with pickup no delay in payment, no reduction of offer agreed. Would 100% recommend. Thank you to all involved

Date of experience: July 5, 2025

kd
5 out of 5 stars

Mila obsluga I szybka

Mila I szybka obsluga

Date of experience: July 4, 2025

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