Water Babies
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Avoid at all costs
I wanted to post on here to warn others thinking of joining Waterbabies of my terrible experience. My 2 1/2 month old daughter, husband and I attended a Waterbabies class in for the first time yesterday and if I am completely honest we all found the whole thing completely traumatic. The class size was massive and much much larger than I thought safe. The changing rooms were packed due to so many people getting changed at the same time that my baby girl was almost trampled on whilst I changed her for the swim. I emailed prior to the session to let Waterbabies know that she is on the bigger size for a 2 1/2 month old and is actually outgrowing 3-6 month clothes. Despite this I was given a tiny small sized happy nappy and a 3-6 month wetsuit for her to wear on arrival. I found it odd that I had been given a wetsuit when I had actually paid for a baby wrap but have just seen on the website that they have sold out so obviously tried to change my order without letting me know which I am not happy about at all. The wetsuit we were given was also a size too small. Due to us having to find the person to give us the correct size swim wear we were almost 15 minutes late to the class and my poor daughter got really stressed and upset because we had to rush around changing her and trying to squeeze her into tiny swim wear. To note we had got there 20 minutes early as suggested by Waterbabies. I ended up bursting into tears as my husband took her into the pool and she cried for the duration of the class. We are very disappointed as had been so looking forward to starting swimming lessons but are just completely shocked and appalled about how yesterday went. I emailed straight after the class and am yet to have a reply. The class size was dangerous and we will be seeking a full refund and looking elsewhere.