Newton Property Management
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Kate feedback
Since Kate has taken on responsibility for our block I have found her very friendly and approachable. She has responded to my emails I’ve sent, both through the common email address and her direct email, in a very timely fashion. Recently following up one of my emails with a phone call and then by email when the phone call failed due to a poor signal at my phone. She’s also made a point of encouraging use of her direct email. I am very keen on keeping my block to its highest standard and ensuring we get best value for any work being carried out on the building. So some of my questions are related to the background on how decisions are made. These questions are always answered swiftly and support the decisions being made. In these answers I’ve noted that Kate is not afraid to follow up and sensibly increase the scope of works when it is efficient to do so. I am very reassured that safety and security issues in the block are always treated with a high priority by Kate, by ensuring contractors attend or are booked to repair damage or failures as soon as they’re reported. Steve