Havaianas Store
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DO NOT BUY FROM HAVAIANAS STORE!
DO NOT BUY FROM HAVAIANAS STORE!!!!! I ordered flip flops on 17/06 and paid for 3-5 day delivery. Order N°: GB06172019-00035877 Shipping type: Standard Delivery UK Order date: 17 June 2019 Delivery date: Regular Delivery Time between 3-5 working days On 25/06 they had not arrived so I called them, they can’t find my name, order number or anything about me so I offered to send my email copy of order confirmation. They gave me a bogus email address To send details to. So I called again. Order now found but there is a problem with the item ordered, I asked for the order to be cancelled and my payment refunded. 09/07 14 days later still no refund and I have called every day and get told the same rubbish! Absolutely shocking customer service. I have just received an email telling me that the finance dept have refunded but we will see, I don’t hold out much hope. Update 08/12 still no refund or goods delivered.