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Ollie Dog Food
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Great customer service!…
My first box from Ollie was partially thawed after sitting on a UPS truck in the Florida heat all day. One of the dry ice bags had burst rendering it useless. I sent customer service an email. I got an immediate response from Brittany and we talked about the challenge of shipping frozen food during a Florida summer. I awaited the second shipment and it was perfect. Balloon type air bags were included to keep the dry ice in place and protected. In short, I spoke and they listened!