Enact Conveyancing
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Not sure they know what they are doing
Enact are currently dealing with my re-mortgage. i signed up to their portal and completed the first couple of steps online no issues. They then told me I would receive a link to sign a mortgage deed, which I never received. They then told me that they had removed this option digitally and I would have to do it by post. When it arrived in the post it was absolutely littered with errors (incorrect names etc). I called them to be advised they would have to correct this and send me new documents, fast forward one day, they are calling me again accusing me of not returning documents. I do not think this company actually speak to each other, otherwise they would know its me waiting yet again for them to take action. Frustrated is putting it politely!