AERCAR Rentals
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Best car rental I have ever used
I am not really sure why there are so many negative reviews. In my opinion this was the best rental car company we have ever used and we have used quite a few. When we arrived at the airport we were told to go to car park 5 (Cyprus pathos airport) and wait for the shuttle bus to take us to the car rental location. We waited 5 minutes and were picked up, the journey to the car rental pick up, was 5 minutes away from the airport. We arrived, and were served immediately, there was no waiting time (previous car rentals, we have waited in queues for 3 hours in baking heat). We were given a bigger car than what we had paid for, all our luggage fit into the boot. Myself and my husband went around every square inch of the car, photographing and videoing anything that we felt needed to be added to the sheet they give you with diagrams of the car, where scratches and scrapes have been already recorded. This part takes a bit of time, especially as the car was quite battered. We went back to them to tell them what we had found, and they were great. They didn’t question anything, they just photocopied our updated sheet as proof for themselves and away we went. Upon return, the process was just as fluid. They were efficient, took the car from us, didn’t even check it and immediately took us back into the office to release the holding fee on our credit card of 1350 euros. We waited approx. 10 minutes for the shuttle bus as there was additional people waiting and then we were dropped off at the airport. I couldn’t recommend them more. Tips for travellers to avoid issues in my opinion are: Take the time to check the car inside and out for scraps, dints and anything not already recorded, and mark anything additional you find on the sheet. Video EVERYTHING!! We opened all doors to record inside the sills, the boot, the roof of the car, we spent the time recording so we had evidence.