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Everything was wrong for my elderly…
Everything was wrong for my elderly parents going on their “last overseas holiday “. Complete disgrace of a company with no empathy for their own mistakes they made. They had no accommodation booked in some countries, no documentation at ports They had to pay for their own accommodation in some countries even though it was included in their package. My cruises will not compensate them for their own expenses that they occurred at no fault of their own. Boat was dodgy, ran out of alcohol, leaked everywhere… too much to mention.