John McIlnay

John McIlnay

Member since Invalid Date
1
Review
2.0
2 out of 5 stars
Average rating

Reviews by John McIlnay

TR

Trafalgar Travel

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2 out of 5 stars

Support correspondence too slow.

I’ve traveled to over 30 foreign countries. This is the first time I’ve tried Trafalgar. Initially, signing up and paying for the trip went fine. But the customer support is awful. I’ve waited days for return emails and hours on end for return phone calls. Their recordings apologize for slow service but that only goes so far. They need to ramp up their staff to handle their sales volume.