Wojciech

Wojciech

Member since Invalid Date
1
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1 out of 5 stars
Average rating

Reviews by Wojciech

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1 out of 5 stars

100% of SCAM!

Reading this reviews that are positive, now I think that they are manipulated and honestly - NOT REAL. I read all the good reviews of that network, and I though that it has to be a good network, but actually it appears it is not. I toped up for 20£, to make mostly international calls, as on their website it says that rates to Poland is 1p per minute, (just like in Lycamobile, but without need for sending this annoying txt once a month to lower your prices), however I started making phone calls to Poland, and guess what? I’ve been not charged 1p per minute but 5p per minute 😂 So I called the CS line at 579, and complained, and actually I was informed that “in order to get the rates displayed on their website, they have to turn them on for me”, and I am like, but on your webside there is no words of taking any of this actions Bla Bla Bla, and actually I was informed that this lower tariff will expire in 30 days, and that in order to keep them like that, I will have to call CS every 30 days so they can turn it on for me, so I pay 1p instead of 5p. I asked if there is no other way to do it, like sending free txt or do it in the app, and I was informed that the only way to do it is to call CS and they will do it, and I am like WHAT?! No way…,,, I want my 20£ back, that is scam, cause on your webside it says 1p (no in order to get 1p you have to call us, other way it’s 5p)😂 guy was trying to convinced me that as I did 2 phone calls and my balance is 19,90 he can’t refund me my 20£, and I told him listen, that is a bit of scam, I top up for 20£ as rates should be 1p no 5p to call Poland, that is scam, and you have to give me my money back, as I am not going to use that service, and call you every 30 days so you can turn on the listed on your webside rates for me, that’s ridiculous 😂😂😂 So the guy told me that he will refound me, and it will take 4/5 working days to get my money back, we will see. I am so pissed off, cause I moved number from other network, and I TRUSTED that this one will be good, and honestly it is a pure scam! Be aware that in order to get international rates listed on their webside you have to call them, other way it’s completely different prices that are listed NOWHERE !!!!!