LL
Lloyds Bank Insurance
View company profile →
Thanks Lily May, besides that, Lloyds customer service is a joke!
I’ve had a horrific time with Lloyds Bank, avoid them like the plague. From customer service teams transferring you to ‘dead’ lines to get rid of you, to the absolute joke of having opened and closed an account on the 1st April which is still open, they really can’t say much for the customer experience. The reason why this is a 4* review is because after almost 3 months of trying to push a complaint through, I finally spoke to someone (Lily-May) who listened to me and escalated my complaint properly. It remains to be seen what happens next, but this probably will end up going to the ombudsman!