Jo-Ann Stores
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Walked out of Naperville store…
Just walked out of the Naperville store! Cashier talked to me for 5 minutes about how to get 25% off instead of just giving me the discount AFTER she saw I was already a rewards member. Then, 2 clearance items I had, she decided she would ring up for less, but instead of knowing how to put in a different amount, she grabbed a soap dispenser sitting on the counter and entered that SKU to discount. Not sure how this was easier than just learning how to enter a new price ?? I thought that was the end of it. Nope. I entered my credit card to pay, she hits the wrong button on her screen and rings up the whole order as cash. Which now she has to void and all start over. But she didn't know how to do that, either. Now there's 5 people waiting behind me - when I started with her there was one person. She sends me over to another line to another cashier who can't figure how to make the corrections and ring me up. She was asking Cashier Idiot #1 how to do it. The two of them are talking back and forth. After 20 minutes of this, I say, "I'm done" and walk out. I went home, and ordered my fabric from another store.