Unhappy customer

Unhappy customer

Member since Invalid Date
1
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1 out of 5 stars
Average rating

Reviews by Unhappy customer

PO

Postoffice

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1 out of 5 stars

LOST PARCEL AND NO REFUND BACK AS YET

Sent a small parcel beginning of November, after waiting for the two week period to pass , I opened up a claim / case not easy to do . I sent photo evidence etc , waited just over 30 days later got a email asking what address I’d sent to as the slip had two addresses on , I’d put a circle around the address so though would of been obvious which one . I then tried to reply with the address, email bounced back , seams you can’t reply to them as they don’t read them , I then had to go from the start again so send them a email . Still no reply so I’m writing it off as a bad experience, it’s not worth the hassle or stress , I try to ring them but was over 30 minutes waiting time , what is the point of sending me a email with a question if I can’t reply to it . What a awful company , and after watching the program which shows them in full light how they mistreated those poor post masters and families they deserve tall this bad feedback and press .