RE
RedPocket Mobile
View company profile →
Redpocket mobile failures
Redpocket mobile was unable to get my device working on their network, since they already billed me I asked for a refund. They said I should get a refund in 7 to 10 days but then they cancelled my number that I have had for over ten years and after 4 days they still have not been able to get my number reinstated so I can get my phone working with another provider. They keep telling me they are escalating the case and to call back in 24 hours. Every time I call back they have a new excuse including that no one is available with "higher support". I have spent over 6 hours on the phone and in chat sessions and still no resolution.