RO
Routes Car Rental
View company profile →
Beware of Routes Car Rental of Calgary…
Beware of Routes Car Rental of Calgary CA, airport. Routes required me to purchase their LDW after claiming AMEX was invalid in Canada. I had a minor accident (broken taillight) and small dent. They charged my AMEX approximately $3700 CD after claiming that the LDW had a $3500 deductible. (There was no mention of a deductible which also is contrary to what a LDW is meant for) I had a national body shop estimate the damage using the VIN number, their estimate was approximately $1200.00 and told me the parts being quoted by Route’s was improper based on the VIN number. I turned the case over to AMEX and they found that there was no deductible and credited my card for the unauthorized charge.