Hazelton's Canada
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DONT ORDER FROM THIS COMPANY BEFORE READING THESE REVIEWS!!
Thought this would be a great way to get a birthday care package to my son for January 23rd in Kingston. Within 24hrs of placing order on December 18th I sent them an email regarding the contents. I received what appeared to be an auto reply saying they were very busy. I tried to be patient but had two other concerns come up. First one was that my son advised me that he doesnt drink alcohol anymorr (there would be a 26er of vodka in the basket) so I contacted Hazeltons again to see what options there were. Standard reply again regarding Christmas and New Years delivery times. I then found out my son would be staying in BC for next term due to COVID so now there would be no recipient to deliver to at Kingston. I stated if I didnt receive a call to discuss I would call my visa to dispute the charges. I then received an email quicker this time that they sent me the wrong email and couldnt accommodate any basket switches. Then I went online to find out more about this company and am horrified. Writing this review in hopes other prospective customers avoid this company and to connect with other unsatisfied customers