Water Irrigation
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No spare Parts
Earlier this year I purchased a HydroSure 160M Hose Cart. Recently due to a gardening accident I broke the plastic water inlet threaded connection which snapped easily. I contacted Water Irrigation Customer Service to purchase a spare part only to find that the company do not carry spare parts for this type of Hose Cart that they sell and despite a lengthy polite email exchange with customer services I was unable to persuade them to tell me the name of the manufacturing company that made the hose cart for WaterIrrigation/HydroSure claiming that customer services were not authorised to release that information. I am now left with a hose cart that is useless having not been able to source a replacement plastic part. I had expected to have a functioning hose cart for many years and had I known that spare parts were not available I would have purchased a different type of water cart perhaps from a different supplier.