Reliance Home Comfort
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Stay far away
Stay far away. Reliance use, dishonest business practices, service Call that was part of the contract service repair or replace at no cost to me ended up. Without my consent authorization placed me into a contract of 10 years. The technician stated that my hot water tank of seven years old was old, which the lifespan of a hotter tank is 15 years. My call was not for replacement of water heater, but rather an issue with the drain. The next day my basement was flooded and found out that they had placed me in a 10 year contract.Placed me in a contract without authorization which is against the law and against consumer protection law. The work order did not have the technicians name operator number or signature. An inspector came and stated that it was a red flag. And that my hot water tank should have not been replaced. A week later I get a welcome package for a 10 year locked in contract and advising me that it’s an automatic direct payment from my credit card which again I did not authorize. Again against the law I’ll be seeing them in court. . They are liars they’re manipulators. They bought the contracts from Simply Smart, and not respecting the contract and they think they can create a new contract at a thin air.