customer

customer

Member since Invalid Date
1
Review
1.0
1 out of 5 stars
Average rating

Reviews by customer

MI

Mint Mobile

View company profile →

1 out of 5 stars

I fell for the $15.00 a month scam

I fell for the $15.00 a month scam, I bought a plan for two lines, When the trial was about to expire I tried using the same credit card that I used to set up the plan and Mint said it was refused and to use a different card. Then they separated my plan into two plans and charged both my credit cards as single lines. When I complained, they refunded to money on one plan and cut off service to both. Now I have file fraud charges through my bank for the payment they recieved and find a different phone carrier Update: I talked to Mint Mobile Customer Service about my issue. They told me that they could not apply the $130.55 that I already paid them for my phone plan. They wanted me to send them another $184.00 to make my phone active for a year with 5 gigabytes of data each month. I would be into them for $314.55 with the hope that I might be getting a refund of the initial payment. Why is it that they can charge your account instantly but it takes 7-10 business days for reimbursement? Anyway, I found a new plan through AT&T prepaid, Unlimited Talk and text plus 16 Gigabytes of data each month for $25.00 a month which includes all the fees.