China Airlines
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2nd flight cancellation and no refund
We recieved a cancelation when we where boarded in Bangkok due to weather conditions in Münnich (3 dec'24). In Beijing nothing was organised we where held inside waiting for answers (00.00h) at 4am we couldn't get a hotel but we should be back at 8am. Then we agreed to fly to Frankfurt but our final destination was Düsseldorf. We couldn't get any transfer to Düsseldorf from the airlines because our flight was booked over. But they said we could take the train and get the ticket refunded. For 3 months I try to but china airlines doesn't answer. 177 euro rubbish customer service if you can DON'T fly with china airlines. I never wil. And because its due to weather conditions you can't use any right of refund. The delay was 14h all together