Home Warranty of America
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Frustrating experience
After I waited from 3-8 pm , the pool tech finally arrived to diagnose that the pool timer had a bad motor problem. He was very efficient and knowledgeable.. The new timer he needed to install was right there on his truck but the BIG PROBLEM is that authorization to install cannot be given to him verbally over the phone but only on the internet. The pool tech did not even receive internet Authorization to replace the timer until the next day so he had to drive back again the next evening. And I had to wait 4 hours again for him to come. VERY FRUSTRATING.