Prime Property Management
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Thank you Natalie!
We moved into new build property just over a year ago and prime were appointed the management company for our building. At first they were all good and the service charge was reasonable. But then within a year they changed our building manager three or four times! Nothing was getting done properly for the service charge that we were paying and then after a year they increased the service charge price by 20% for what?! Charging us for nothing! And they demand us to pay 3 months in advance! We have to email them like a million times before we get a response and to get someone fixed god knows when! Our outside car park and communal path lights have been off for a week now and they have not fixed it! Have emailed them few times. No one feels safe walking outside as it is pitch black at night! Why are Prime so bad at managing?! Absolutely disgusting level of service! Update: Natalie Peck (our building manager) rang me and was very nice and understanding. She is dealing with all the issues. Lights are fixed! And she assured me that she is dealing with all the problems that our building has. Thank you Natalie.