Team RH
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Read the T& Cs thoughout NO 14 day cooling off
Please be careful as this company DO NOT allow cancellation you must pay 12 months. I cancelled via e mail as described on line minutes after I signed up in August,as I realised it wasn’t for me . I had paid the first month via card , had no issue with them keeping this , however no dd was taken for the rest of the year, so you would assume the cancellation was fine, oh no! After clearing old dd in January I then received a threatening e mail for debt recovery. This must be a mistake I thought as I have not used or downloaded the app since the first day , when I cancelled, but apparently I still have too pay! they can see I haven’t been anywhere near the app since I started to complete my profile , then realised it wasn’t for me and cancelled, they have a clause in their T& Cs saying you have to pay 12 months no exceptions. I am now left paying for something I neither want or need so please do read the T& Cs throughly. Sure the guy will have something to say about hthis one star review, but hey ho! Just letting people know that Bullying isn’t acceptable on August 27th and previously 2025 Team RH were engaging in misleading advertising regarding their 12 months contract and waiver of 14 day cooling off periods, anyone effected is asked to contact Trading standards . They were ordered to remove ads and the matter was referred to the Committee of Advertising Practice compliance team. the ad breached CAP code ( edition12) rules 3.1 and 3.3 ( misleading advertising) Team RH have, been told since to alter their advertising making it clearer that the commitment was for a minimum 12 month period DO NOT SIGN UP WITH THIS COMPANY UNLESS YOU ARE ABSOLUTELY SURE ITS FOR YOU AS THEY DON’T ALLOW CANCELLATIONS EVEN IF YOU HAVE NEVER USED THE APP!!!! THEY WILL HOUND YOU