Bank of Georgia
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Bank of Georgia violates international…
Bank of Georgia violates international banking regulations. They keep customers legitimate deposits for weeks and refuse any access to funds. Their customer service is useless and blatantly lies. I made a legitimate deposit in euros from my own account abroad to my Bank of Georgia account. The funds arrived promptly to Bank of Georgia but the bank failed to deposit money into my account. I provided Bank of Georgia with the proof of transfer from my foreign bank. They still refused to deposit my funds giving no explanation. First, they lied the funds did not arrive, then they said the funds arrived but they sent them back, then they said they did not send anything back but would review the case. I had to visit their branch in Tbilisi on Leonidze Street several times. Every time the bank employees gave me different answers. Eventually, they said I have to wait 21 days for their review. More than 5 weeks after my initial transfer, Bank of Georgia said they return the funds to my foreign account. However, nothing arrived to my account. I am out of money. Bank of Georgia does this to people during the pandemic when we desperately need access to our funds. Shame on you Bank of Georgia!