Rula
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Dr Was A No Show
My wife and I made an appointment for online. We went through their website and it's not the most user friendly. You have to put in your email everytime you want access to your health chart. They then send you a link that is only good for 5 minutes. Then you can request or change appointments. We got on for our appointment and waited for 2 hours. No one showed up. No text or email saying they were running late or not showing up. There is no communication from them to you. Its a one way thing. Once you reach out to customer service, then they.will reach out to you. This is unacceptable behavior especially for people reaching out for mental health help. If you have abandonment issues, they definitely will not help you with that as we were trying for marriage counseling and was treated this way. Do NOT recommend them for anyone!