Infinity Energy Services
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Solar Panels - Excellent Job
Although I had used other providers for my solar panels ten years ago and my EV charger two years ago, I selected Infinity for this project because of their Tesla authorisation and their proximity to us. The positive reviews I read on various sites also influenced my choice. We decided to add some more solar panels and a battery to our existing SolarEdge system and the Tesla battery was my first choice. From initial enquiry in the latter half of 2022, I experienced excellent communication and a willingness to discuss technical matters regarding the integration of the new and existing equipment. Ongoing telephone and email conversations, followed by a site visit to decide on placement of panels and battery were all handled very well. Plan A was derailed by limitations imposed by the DNO. The Tesla, being an AC battery, together with the newly increased number of solar panels, exceeded the generation limits set by the DNO. This is where Infinity really came through. They worked with us to create Plan B - modifying the panel installation and switching to a SolarEdge (DC) battery system which, being "behind" the new inverter, enabled us to add more new additional panels and still meet the DNO requirements. It also meets my requirements for fail-over power in case of grid outage. The re-design of the battery system, and a new panel layout that we jointly decided would improve efficiency, was handled promptly and with good communication throughout. The installation work by the panel team and the electrician was completed to a high standard. They were friendly, tidy, careful of our property and took into account my requests for cable routing and equipment placement. An interesting challenge in one part of the house! The new panels are now installed and working well in conjunction with the original panels, and we're due to receive the battery in late March. ( I'll update this review when that's completed. ) Overall, I'm very happy to recommend Infinity Energy Services for solar panel installation.