Greggs
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Rude and not helpful at all
I m going there almost every morning to take my bacon roll and coffe at Gilmerton store. Usually there is a lovely lady to serve at the front! I don’t like fat in the bacon so she gently take if of of it. And she is remember me all the time. This morning I haven’t got time to have my breakfast at home, so i went at the store and wasn’t the kind lady, it was another one really serious and i asked if she took of the fat off. She said that she can’t! And i said that another one do it for me, I believe that instead of repeating to me that she couldn't do it because I was slowing down the queue (there was only one person behind me) she could have used the time to argue to remove me from the fat of the bacon. So I just left with no breakfast at work. I worked in catering, we should be a little more helpfull and friendly to ensure that the customer is satisfied and comes back.