Water Irrigation
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Parts Missing Even After You Complain
I ordered 3 Mona Plantsava 2L from this company last year. Two arrived with the water pipe missing so they were completely unusable so I contacted the company to ask them where the parts where. They were sent out to me within the week by Royal Mail. Further inspection revealed that one of the water pipes was missing the flotation device which means when I water the plant I don't know whether I've over or under watered it. I couldn't be bothered to contact this company again so simply wait until water flows out of the bottom of the pot. I have ordered Mona Plantsavas from 2 other companies before, and while the product price is the same the only difference is postage costs are cheaper with Water Irrigation. The reason the postage is cheaper is clear - they sent you half the product, and even if you complain they still don't send you the full product. I strongly suspect the sellers don't actually know what they are selling, so can't check the products are complete before sending them out.