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Paul

Paul

Member since Invalid Date
2
Reviews
4.5
4.5 out of 5 stars
Average rating

Reviews by Paul

YU

Yuno Energy

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4 out of 5 stars

Put on the wrong plan initially, but it all worked out

I signed up to a plan in January but was accidentally put onto a different plan. I discovered the mistake in April and after a couple of weeks of back and forth, and recalculating the amounts I should have been charged, I was put onto the right plan and refunded the difference. The customer service team were helpful, particular Ajay. Of course it should never have happened but these things can happen and ultimately everything worked out fine. I’d be happy to sign up again.

EC

Ecoplex Energy

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5 out of 5 stars

Excellent Ecoplex

We learned about Ecoplex from our neighbour who was a previous customer and happy to recommend them. We were in contact with many different solar providers but found Ecoplex were immediate to respond, very friendly and simply couldn’t be beaten on price. We updated our solar panel order several times and each time they were happy to give us a new deal, as opposed to an extra charge for an extra product. They have a lot of good people working for them. Really friendly, helpful and down to earth people. They were quick to install and the electricians in particular were so dedicated, listening to our requests and staying late to get everything perfect. A few days after installation, storm Éowyn hit and one or two slates came loose. I let Ecoplex know and the next day they had the roofers come out and fix them. I have heard from different sources they are the top solar provider in the country at the moment I’d be inclined to agree. Well done to all the Ecoplex team.